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Joined: Jan 2007
Posts: 1,026
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Client I haven't seen in a few years with two different companies and one receptionist. They say I have target lines for each company with distinct ring tones. They want to add a third company/ ring tone. Software is 5.0 or 5.1. Is this doable?
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Joined: Apr 2007
Posts: 421
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The system does not support distinctive ring. I ran into this on a CICS 7.0.
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Joined: Feb 2006
Posts: 598
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Are they talking ring tones on a per set basis or per line basis? Or Distinctive ring from the telco for a second number on the same line?
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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Joined: Apr 2007
Posts: 421
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Posts: 421 |
Never mind about my reply. I was referring to distinctive ring when you have 1 line with 2 numbers.
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Joined: Feb 2006
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1 Line, 2 numbers we install SR2's for those applications. But I think you are talking about different ring tones on the same set, different line?
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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Joined: Jan 2007
Posts: 1,026
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Yes, different ring tones, different lines, same set.
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Joined: Jul 2005
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Dunno how they were doing this on ver 5 or 5.1 software. I was pretty sure this feature didn't come out until ver 6.1.
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Joined: Jun 2005
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Distinctive ring on lines came out with 6.0 software. You may want to visit the site to check it out to verify the sofware level just to be sure. I don't know how it could have been accomplished with 5.0 software.
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