sundance-communications.com/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems Transfer Inbound Call...

Understood, will give it a try. Thanks Mister.

I still cannot get it. I will keep at it though.

You still didn't unswered what Rout and what Pool you are using on Dest.code 333. You have to use Pool that have lines in it.

No, I was not aware of that. I have it set to public. So add a line in Pool A for example then set the Route to pool and I should be good. I will give it a try. I tried using the Transfer (F70) and the only difference I see is that the transfer uses two lines that are occupies and also you loose volume degradation. Yes/No.

I just tried adding Line one to Pool A to the dest. 333. Still same results.

Ok, here are steps. Let say you have Pool A with 2 lines in it. Lines has to be Supervised. You go into Services > Show > Routing Services > Show > Routs > Show and create Rout 005 > show and put the number you would be transfered to starting with 1 + 10 digits. Go back to Routs > Next to go to Dest.code > Show > assign code(333) > Show and dial 005(Rout number you created). Done.
Dial in the office, unswer call, press Transfer and dial 333. Done.

Did that I keep getting denide in admin. Cannot understand why. Bot lines are set to supervise and they are in pool a. Just like your instructions. Will keep you post.

Allow redirect has to be Enable for that extension in capabilities.

Got it finally. The Loop Status was set to no. changed it to yes and Wa-La. Thanks all. I knew it was something simple just had to find out what it was. Much appreciated

Ggrego:
This may be a dumb question, but...........
What is "Loop Status" and where in programming did you find that prompt??