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Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
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Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Are you calling a line or DN? Is there more than one line in the hunt group from the telco?
Setting private or public will make no difference if there is only one line in the group and it's busy. It will be busy.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
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Joined: Aug 2006
Posts: 254
Member
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Member
Joined: Aug 2006
Posts: 254 |
Duh! Didn't catch it right of the bat. If the line assigned to the phone is a single line (i.e not hunting to another line), you will get busy. Think about it, if you didn't have call waiting at home and you received a 2nd call, you get busy. RRRGGGG!!!!
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Joined: Jul 2006
Posts: 90
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Member
Joined: Jul 2006
Posts: 90 |
Again thanks fellas. That's why it works at the office and not at the client. The office has call waiting and on the line being used at the cliet doe snot. Thanks again.
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