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Joined: Apr 2005
Posts: 135
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Joined: Apr 2005
Posts: 135 |
Can anyone tell me where to find the prompt to
return to the AA in the call pilot?
my customer has asked to be able to transfer out
to another extension when listing to a mailbox greeting. When i push * while in the mailbox i hear "thank you good by". So i believe if i change the return to aa prompt to yes this will resolve the problem. I cant seem to find it in programing.
Thanks in advance for your help.
You don’t drown by falling in the water. You drown by staying there.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Browser:
Auto-Attendant > General properties
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Apr 2005
Posts: 135
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How can i find it thru DTMF programing
You don’t drown by falling in the water. You drown by staying there.
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Joined: Jun 2007
Posts: 58
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Look under F983, press AA, then I think you'll press Table, enter 1, and it's somewhere in there. I'm at home so I'm doing this from memory.
Brian Cox
J & J Communications
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Joined: Nov 2006
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From the Admin screen press AA, GRTG, AA and Return to AA:_ should be the first choice. Change it to Y and you're set.
"If at first you don't succeed, keep on sucking till you do succeed." - Curly Howard
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Joined: Apr 2005
Posts: 135
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Thanks for the info folks. all is well with the world again.
You don’t drown by falling in the water. You drown by staying there.
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