 FastRAD Direct Connection Problem | Joined: Aug 2007 Posts: 21 Member | OP  Member Joined: Aug 2007 Posts: 21 | I am trying to connect to our FastRAD through a direct connection using the RS-232 direct connection. I have programmed the RAD with the correct password to match the password I have enetered into remote utilities. When trying to connect, I am getting and error. It says it is unable to make a connection to the RAD.
I have uninstalled and re-installed the software to make sure things were correct there. Also, I have re-programmed the password in the RAD to insure we are correct there.
I would love to hear from anyone having this configuration, as I am stumped. | | |
Re: FastRAD Direct Connection Problem
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Joined: Jan 2007
Posts: 78
Member
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Member
Joined: Jan 2007
Posts: 78 |
I had this problem a few times using a usb->serial converter to connect to the RAD. The only thing I was able to do to get it working was to use a different com port (usb port) on my laptop.
Respectfully,
Mike Evans
CHS Telecom
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Re: FastRAD Direct Connection Problem | Joined: Aug 2006 Posts: 254 Member | | Member Joined: Aug 2006 Posts: 254 | The baud rate should be 9600. | | | Re: FastRAD Direct Connection Problem | Joined: Aug 2007 Posts: 21 Member | | OP Member Joined: Aug 2007 Posts: 21 | Mike, thanks, I will have to find an adapter and give this a try.
pts, I have the baud rate @ 9600. Any other thoughts? | | | Re: FastRAD Direct Connection Problem | Joined: May 2007 Posts: 231 Member | | Member Joined: May 2007 Posts: 231 | com port correct and working..try 19200 for direct | | | Re: FastRAD Direct Connection Problem | Joined: Aug 2007 Posts: 21 Member | | OP Member Joined: Aug 2007 Posts: 21 | A bit more information. I can see in the Remote Tools window, lower right corner, that it says "Connecting" after I click "Connect". After about 5 seconds, I receive a message in the connection window saying "RAD Did Not Respond". The lower right corner of the Remoe Tools window returns to "Off Line".
I have rechecked the password, as I am second guessing what should be a simple setup. The comm port is active. Perhaps I have a faulty cable? 19200 with the same response. | | | Re: FastRAD Direct Connection Problem | Joined: Oct 2005 Posts: 4,681 Member | | Member Joined: Oct 2005 Posts: 4,681 | Are you using the correct cable? Null modem.
Marv CCNA, CTUB TeleMarv Services Providing telecommunication solutions in Ottawa Canada since 1990 http://www.telemarv.ca Specializing in Nortel Norstar, BCM and Allworx VoIP Servers
| | | Re: FastRAD Direct Connection Problem | Joined: Aug 2007 Posts: 21 Member | | OP Member Joined: Aug 2007 Posts: 21 | I have changed the cable twice with new ones. Finally got a good one. Go figure. Thanks for all the assistance! | | | Re: FastRAD Direct Connection Problem | Joined: May 2007 Posts: 12 Member | | Member Joined: May 2007 Posts: 12 | I never used a null modem/cross over cable...I don't think it will work. I do know that a straight through works fine for me...it's the same cable I use for 90% of my phone equipment. | | | Re: FastRAD Direct Connection Problem | Joined: Aug 2007 Posts: 21 Member | | OP Member Joined: Aug 2007 Posts: 21 | Bloomquist, yes, a straight RS-232 is what I am using, I just got several bad ones. I have never had this type of issue before. | | | | | WebRTC by Coral Tech - 09/30/20 01:50 PM
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