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#135780 10/28/07 02:18 PM
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The 2050 ip phone works perfect in house with voice on a BCM50. When I take it to a remote location ,I connect and can access lines and buttons and time and date BUT no voice thru headset at all, all ports on router are open (confirmed) and RTP in on at my ISP because they provide phones thru the cable service also. Yes the headset works it is brand new.I would love some suggestions.
Thanks

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On every IP product I work on if there is data but no voice the TCP ports are working but the UDP ports are blocked.


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Thanks we will double check them

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RTP over UDP
Begin 28,000 End 28,255

UDP
Begin 20,000 End 20,255

What am I missing

Thanks

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I've also opened those ports but could never get the phone to work 100%. Have you tried a VPN? The VPN works every time.

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Haven't tried a VPN yet didn't think I needed one
using a laptop, but that will be my last resort.

Thanks for the feedback...


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