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#136324 12/07/07 08:18 AM
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Hey guys I have a customer with a MICS and Call Pilot and i'm not sure how to set up no answer call fwding. I went into the terminals and sets and then went into capabilities then to the fwd no answer but i'm not sure what I need to enter to get it directly to the customers VM box. When someone calls their DID and no one answers it doesn't go into VM it just keeps ringing... any help would be greatly appreciated.


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Chris Espinoza
Nortel Phone System Service
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#136325 12/07/07 08:52 AM
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anybody out there today?????


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Chris Espinoza
#136326 12/07/07 08:54 AM
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Enter the number of rings before forwarding, and the dn of the Call Pilot.

Jim

#136327 12/07/07 09:03 AM
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how do I figure out what the DN of the call pilot is?? I figured how to get to the call fwd and to the point where I need the DN but don't know what that DN is?? also do I need to know do I need a seperate DN for each DID???


Best Regards
Chris Espinoza
#136328 12/07/07 01:14 PM
Joined: Oct 2004
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Try Feature 985. And No same VM Dn for each set


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