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Joined: Jun 2005
Posts: 115
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Joined: Jun 2005
Posts: 115 |
mics with 4.1 release 6.04. Customer had a power outage last night and this morning can not make or recieve calls. Cheked programming for protocals, signaling, provisioning, route, etc. All seems normal except if I look under trunk/line data it says trunk type PRI, but line type is Pool A. I disabled the pri card and tryed to change line type to PRI-A, but it always goes back to pool A. Would a power outage cause the PRI enabler keycodes to be erased? any suggestions would be appreciated.
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Joined: Jul 2005
Posts: 1,829
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Joined: Jul 2005
Posts: 1,829 |
have you verified your routing tables
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Joined: Nov 2006
Posts: 192
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Joined: Nov 2006
Posts: 192 |
Try reset of the pri ckt. Then repgm pri a on phones.
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Joined: Feb 2007
Posts: 2,473
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Joined: Feb 2007
Posts: 2,473 |
Go to Hardware and make sure you card is PRI not a T1. Besides, make sure you are looking in the Trunk data for the right number(001 instead of 031) or visa versa
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Joined: Jun 2005
Posts: 115
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Joined: Jun 2005
Posts: 115 |
Thank you for your replies.
FYI - I disabled the card then went into hardware and changed the card type to a T-1, said yes to erasing the routes. I exited programming, then went back in and changed card from T-1 back to PRI, enabled the card, built my routes again and all is running well. I just love how 4.1 software has these wierd things happen. I have told the customer that it is probably time for a software upgrade.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
There are many PRI bugs in 4.1.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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