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Joined: Apr 2005
Posts: 135
Member
Member
Joined: Apr 2005
Posts: 135
I have a customer who asked me why is it when they dial international the calls sometimes the call wont go thru. So i asked him to show me what’s happening. He dialed 9 (accessing a PRI) then he started to dial an international code then the country code then stopped for a few seconds to look at the number he was dialing and as he paused to look at the number the phone started to give a fast busy. I believe that the inter digit timer needs to be set up with more time. (I don’t know Nortel call this timer inter-digit)
Thanks for any help.


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Joined: Dec 2003
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Former Moderator-Nortel
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It is called Dialing Timeout - Default is 4 sec.


If CON is the opposite of PRO
Then what is the opposite of Progress?
Joined: Apr 2005
Posts: 135
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Joined: Apr 2005
Posts: 135
thank you


You don’t drown by falling in the water. You drown by staying there.
Joined: Nov 2013
Posts: 25
Member
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Joined: Nov 2013
Posts: 25
I always set up pre-dial in Dialing preference for extensions so situations like this don't happen.


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