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Joined: Jun 2006
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Customer wants a recording device and was looking at some that plug in between the phone and handset like a headset does. They then plug into the USB por ton thier PC to record straight to the PC. This will work except for one problem, They are EXPENSIVE!
Anyone ever found a good recording device that can record to a PC for less than 100 bucks?
Would also like to have for the office for all the phone support we do now that we are hiring more people.
Thanks.
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Rage, What kind of phones?
There was a gizmo called M1010 Record/Monitor module in the Legend days.
As I recall it went between the Handset and the Recorder.
RULE NUMBER 2, "THINKIN' WON'T GET IT, YOU GOTTA KNOW!" RULE NUMBER 3, if you need TIER-3 SUPPORT on a LEGEND or MAGIX, go to http://home.comcast.net/~merlinman -
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Joined: Mar 2006
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Target Ditributing lists a handset cord recorder for less than 15 dollars. But it's not USB, it would plug into a sound card's line-in jack.
As USB sound card from Newegg is between 15 and 60 dollars....
Rob Cashman Customer Support Engineer
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Joined: Jul 2006
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Comvurgent makes great call recorders that are very easy to use. They will even send you one for 30 days to try out. https://www.comvurgent.com
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Joined: Jun 2005
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be careful with that usb stuff... you'll be getting service calls that the phone is dead when it is really a computer problem...the customer doesn't know the difference, they just know they can't make calls...
spoken from experience. I got a call today from the ONE customer we did this for and the receptionist can't use the phone because the stupid usb box plugs in between the handset and the base and the stupid usb box isn't working so the software can't tell the box whether to use the headset or the handset so now neither one works. AND the usb box's tech support doesn't answer the phone.
wow, the soap box is free now...
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Joined: Sep 2006
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§ 10-403. Manufacture, possession, or sale of intercepting device. (a) Prohibited acts.- Except as otherwise specifically provided in this subtitle, any person who manufactures, assembles, possesses, or sells any electronic, mechanical, or other device, knowing or having reason to know that the design of the device renders it primarily useful for the purpose of the surreptitious interception of wire, oral, or electronic communications, is guilty of a felony and is subject to imprisonment for not more than five years or a fine of not more than $10,000, or both.
Source: Maryland Code : COURTS AND JUDICIAL PROCEEDINGS : TITLE 10. EVIDENCE : SUBTITLE 4. WIRETAPPING AND ELECTRONIC SURVEILLANCE : § 10-403. Manufacture, possession, or sale of intercepting device.
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I'm pretty sure we understand that recording is illegal in Maryland. 49 other states with different laws as well countless countries. Michael...There are others out there. 
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Rage you can make an interface out of a non-polarized capicator and a 1:1 audio transformer. A surface jack makes a good project box for it. You can then run a line cord to the trunk and a 1/8 mono jack to the sound card on the computer.
It's not going to have a neat GUI interface or anything but for under $100 you don't have a lot of options. This will cost less than $15. We used to set them up for radio stations to put callers on the air.
Yeah Dave. I kind of wondered what relevance the Maryland Code had on Rage's question in Georgia :rofl:
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Originally posted by Michael Paul: § 10-403. Manufacture, possession, or sale of intercepting device. (a) Prohibited acts.- Except as otherwise specifically provided in this subtitle, any person who manufactures, assembles, possesses, or sells any electronic, mechanical, or other device, knowing or having reason to know that the design of the device renders it primarily useful for the purpose of the surreptitious interception of wire, oral, or electronic communications, is guilty of a felony and is subject to imprisonment for not more than five years or a fine of not more than $10,000, or both.
Source: Maryland Code : COURTS AND JUDICIAL PROCEEDINGS : TITLE 10. EVIDENCE : SUBTITLE 4. WIRETAPPING AND ELECTRONIC SURVEILLANCE : § 10-403. Manufacture, possession, or sale of intercepting device. I wonder how the phone company stays out of jail.... If you read that law litterally, any phone man with a butt set is guilty of a felony.
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