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Joined: Apr 2005
Posts: 18
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Joined: Apr 2005
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Is there any software release on the MICS available to block outgoing caller ID? Customer wants outgoing to say private. Local Telco (AT&T) says they cannot do this
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Joined: May 2005
Posts: 141
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Joined: May 2005
Posts: 141 |
Local telco should be able to do it. You can block on a call-by-call basis using Feature 819.
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Joined: Nov 2003
Posts: 1,310
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Joined: Nov 2003
Posts: 1,310 |
I just went through the same thing. Local Telco CAN do this, but they are too lazy. You've gotta go up the ladder a little higher.
On the other hand, the client risks not being able to contact certain parties who have Blocked CallerID blocking. Client won't be able to simply un-do the block by ATT with a simple code...it's "permanent".
Why not just do what "rpcurran" suggests and let them block on a per-call basis?
D. Ocean Miami, FL
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
I don't know if this works across the board or whether it depends on the provider. But I just had a customer who had about 6 people who make calls that didn't want their company name showing up on the caller ID. I went into the programming under each extension. Terms & Sets Line Access OLI# When I changed that it changed what showed up on the caller ID. I could put any number in there. Orig they asked to put the ext number. It worked but I said when the caller ID only shows 3 digits they may not answer. So I put their main phone number in there. Somehow filling this field prevented their company name from showing up.
If CON is the opposite of PRO Then what is the opposite of Progress?
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Joined: Jun 2006
Posts: 8,735 Likes: 12
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
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Jim, I had a client ask for that very issue yesterday except they only want it on the coutesy extension. I was planning on going back there today to install a Caller ID Blocker. It's a small unit about $25 and you need one per line. I'll try your idea 1st and keep my blocker for a client without a CICS or MICS. I'll post if it works or not.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons". Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Oct 2005
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Sorry Dave, OLI only works on MICS with PRI.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
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