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Joined: Jul 2007
Posts: 37
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Member
Joined: Jul 2007
Posts: 37 |
I tried to activate call logging on a Compact 6x16 DR5 with a C6 caller ID box installed. I set the autolog feature up, giving 25 slots for each of 6 lines (actually, only 3 trunks are installed). I then set the stations to log all calls. Finally, I tried to log some calls, and found that calls did not automatically log, and I couldn't even get some calls to log manually, although I did make a call that I was able to manually log, and it did show up in the call log.
It seems that I have left something out in the programming. Can anyone help me out with the sequence and commands to get this working ?
Caller ID is working fine - the station programmed to receive caller ID automatically does indeed receive it, and displays it on the LCD.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Call logging is on set by set basis not by lines.
You must create log space for each set you wish to use this feature.
Use F812 at the sets you assigned to have logging to activate what type of calls they are to log.
Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990
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