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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
I have a customer complaining that their unified messaging doesn't work on their Blackberry. It downloads to the Outlook fine. I think it has something to do with the CP having its own folder in Outlook and the Blackberry only syncing with the INBOX.
Anyone got any ideas how to fix this?
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Joined: Aug 2006
Posts: 254
Member
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Member
Joined: Aug 2006
Posts: 254 |
My tech support said a Blackberry won't work with the Unified Messaging.
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Joined: Jul 2008
Posts: 13
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Joined: Jul 2008
Posts: 13 |
For what its worth ...
Nortel just introduced a new feature on BCM50r3.0 that will eventually roll out to other products.
It will allow you to forward voice and fax messages to any email address using Mailbox Manager.
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Joined: Jul 2008
Posts: 1
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Joined: Jul 2008
Posts: 1 |
Nortel is the only one whose Unified Messaging is not truly unified. Problem with getting it to play on a blackberry is because of the proprietary player that is used to play the audio files. Nortel uses .vbk files instead of .wav. The new feature that SupportGuy is referring to is actually a patch for the 3.0 version of the BCM50 and is currently available on the Nortel website.
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Joined: Jul 2005
Posts: 1,829
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Joined: Jul 2005
Posts: 1,829 |
dont install unified add on on outlook 2007
outlook disables it set account as an imap server instead just fyi
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