|
|
|
|
Joined: Dec 2007
Posts: 114
Member
|
OP
Member
Joined: Dec 2007
Posts: 114 |
A customer has a BCM 50 that I installed back in March. It has 3.0 software, and they bought a 1220 IP phone. Went to install the phone, and it never connects. Tech support told me that maybe the system needed to be patched. Intalled patches and the phone still won't connect. Any thoughts? Thanks!
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Jul 2008
Posts: 13
Member
|
|
Member
Joined: Jul 2008
Posts: 13 |
Provide a little more info on how you configured the BCM and the set and I can try to help.
|
|
|
|
|
Joined: Dec 2005
Posts: 196
Member
|
|
Member
Joined: Dec 2005
Posts: 196 |
Make sure they have a keycode installed for ip client. Also make sure registration is turned on.
|
|
|
|
|
Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
|
|
Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Auto registration is sometimes quirky. You may have to do it manually. also be sure you have an available IP license.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
|
|
|
|
Forums84
Topics94,297
Posts638,867
Members49,769
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Toner),
125
guests, and
341
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
