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Joined: Dec 2007
Posts: 47
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Joined: Dec 2007
Posts: 47 |
I have a customer with a MICS 6.0 they have 2 DOC's and 2 Door Boxes...One door box went out we found the wire was cut..We ran a new one...Now you can Voice Call it and it works...but it will not ring anywhere...We tried doing Feature 9*4 and it say's inactive...We replaced the DOC and still the same thing...I would asume it is the Door Box now...Has anyone seen this issue before?
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Joined: Jul 2005
Posts: 1,829
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Member
Joined: Jul 2005
Posts: 1,829 |
is it set to ring on a ring group or answer dn
plug a set to make sure you are getting a proper
norstar port
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Joined: Feb 2007
Posts: 2,473
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Joined: Feb 2007
Posts: 2,473 |
If 9*4 not working I would suggest to reset a system and try again. You have 2 Door phones and F9*4 should work no meter what.
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