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Joined: Nov 2004
Posts: 360
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Joined: Nov 2004
Posts: 360 |
I have a customer with a CICS and Call Pilot 100, they would like to listen to messages as the caller is leaving them message. Is this possible?
www.tspa.us Tri-State Voice and Data Servicing Tadiran, Nortel, and Avaya; in Pittsburgh and surrounding areas.
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Nortel Phone System Service in Canada
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Joined: Mar 2001
Posts: 3,869
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Joined: Mar 2001
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I know you could do this with a Service Observing Unit on the dial tones themselves but it would only be practical if there was only one call, not useful during the day as you wouldn't know what line was for you or in use for someone else.
I never had anyone ask for call screening on a CP so I never thought to look.
THE Bracha, old blond specialist in Rube Goldberg solutions.
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Joined: Feb 2007
Posts: 2,473
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Joined: Feb 2007
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F987 will allow you to pick up caller from your MB but not to monitor.
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