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Joined: May 2005
Posts: 137
Member
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Member
Joined: May 2005
Posts: 137 |
I know I am probably just missing a step because I have not done this for so long, but I am having a problem getting and Express Messaging Line setup for a mailbox on my BCM400 with Call Pilot voice mail.
Here is what I did so far. - Setup VMail box 693 to pickup ext 693 (works fine) - Setup Vmail box 693 Express Messaging Line to 412 and checked "Fax Only" - Opened BCM Element Mgr and went to Telephony -> Lines -> Target Lines. - Went to Line 412 and configured the following --- Control set = 621 (default my system) --- Prime Set = 300 (Vmail) --- LineType = Public --- Pub. Rec = 793 --- Pri. Rec = 793 --- Distinct Ring = None --- Aux Ring = No --- Dist Ring in Use = None --- If Busy = Prime --- VM Center = 1 --- No Assigned DNs
I have compared this to other lines that are picking up faxes dialed to (111) 222-3xxx however the latest Express Messaging Lines are not picking up like the others are. I am getting "Your call cannot be completed" errors.
I know I am probably just missing a step, but I can't recall what else I need to do other than specify the target line in the mailbox and configure the target line to pick up the 3 digit matching number.
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Joined: Feb 2007
Posts: 2,473
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Member
Joined: Feb 2007
Posts: 2,473 |
This recording comes from provider only in two conditions: 1: You receiving 4 digits instead of 3 (X793) vs just 793 or that DID is not ported over your T1. MB 693 must have Fax Enable in its set up.
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