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Joined: Mar 2007
Posts: 35
Member
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Member
Joined: Mar 2007
Posts: 35 |
I am having an issue getting outside dial tone on some M7100 sets I installed on a 616.
I thought I had programmed all the parameters but when I dial 9 on the sets it does not access outside dial tone.
My regular sets, M7310 & M7324 all work fine; it's just the M7100's that do not.
Any help would be appreciated. It's been a while since I installed a Norstar 616.
Thanks.
"To the victor, go the spoils"
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
First - Are you running at least 5.1 software on the 6x16?? Otherwise M7100's are not compatible.
Did you give it Line pool access and all that?
Can you dial another extension??
What does the display say when you pick up the phone?
What does the display say when you press 9?
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
What the screen says when you dial 9 will give a hint where to look.
What happens when a 7310 or 7324 dial 9?
Most likely you have more lines (or no lines) programmed to the line pool than have dial tone.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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