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Joined: Sep 2007
Posts: 115
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Joined: Sep 2007
Posts: 115
Hello,

Nortel system went down over the weekend. I troubleshooted remotely with an employee and determined there was no power. Move to a different power outlet and the power light came back on but it amber vs green. No phones.

My normal vendor is out until Wednesday. I am trying to determine ahead of time if I am going to need to replace the system or does it mean it just needs to be re-programmed. I understand nothing can be determined for sure until once onsite but I am looking for some input as to what it most likely is.

Thanks!


Thank You,

Troy
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Joined: Jun 2006
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If the phones aren't working at all, I'd bet it's the system that's blown, not the phones; unless ALL the phones blew. That's unlikely.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
Joined: Sep 2007
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so replacement would be necessary - I was thinking the same -thx for input


Thank You,

Troy

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