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Joined: Mar 2007
Posts: 34
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Joined: Mar 2007
Posts: 34 |
I have a customer with a rls 18 Option 11. they decided to change vendors to a company who does not support Ground Start. I converted to Loop start and now the lines don't properly disconnect when the CO drops the call.
Is there something I need to turn on or off to have the PBX drop the call?
Go slow with me, I'm certified, but get lost in the programming... ha ha
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Joined: Aug 2004
Posts: 9,172 Likes: 22
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Joined: Aug 2004
Posts: 9,172 Likes: 22 |
That is the problem with loop starts on PBXs. To speed things up go to the RDB for the group of lines and chg NEDC and FEDC to ETH.
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Joined: Mar 2007
Posts: 34
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Joined: Mar 2007
Posts: 34 |
I did that it is not helping.
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Joined: Jun 2007
Posts: 627
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Joined: Jun 2007
Posts: 627 |
I have never had much luck with loop line supervision on older Options. By rls 25 it worked well, but I do not think you are going to get it done on rls 18.
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Joined: Nov 2004
Posts: 222
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Joined: Nov 2004
Posts: 222 |
There is a Loop to Ground converter you could put between the lines and the PBX. I've used them in the past with good results.
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Joined: Jun 2007
Posts: 627
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Joined: Jun 2007
Posts: 627 |
Yes, No, Maybe.. Never used one. If you go ahead and do it, let us know the results.
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