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Joined: Nov 2004
Posts: 524
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I'm not a Nortel tech so go easy. I know the line buttons are done via appearance on system admin but can't seem to get where I need to be to add a line 3 & 4 button to a phone I connected for our customer.
ElectSys Tech LLCHosted Phone Systems Solutions Provider Allworx, Sangoma, FreePBX Telephone & computer systems in the Jefferson City, Columbia MO area.
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Nortel Phone System Service in Canada
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Joined: Aug 2006
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First question thats always asked, what system and version?
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Joined: Nov 2004
Posts: 524
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I believe its an CICS. Cabinet says NT5B10DB
ElectSys Tech LLCHosted Phone Systems Solutions Provider Allworx, Sangoma, FreePBX Telephone & computer systems in the Jefferson City, Columbia MO area.
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First, do a feature * 0 (button inquiry) on that phone, and press the intercom key. That will tell you what extension number it is. Then go into programming and go to terminals & sets --> enter the extension number --> go to line access --> line assignment, and there you should be able to set lines 3 and 4 to however you would like (ie. appear & ring, appear only, ring only, etc.).
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Joined: Nov 2004
Posts: 524
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After entering the default password, I don't see the admin menu. Is there a "save" or "enter" key that I need to use after the password?
ElectSys Tech LLCHosted Phone Systems Solutions Provider Allworx, Sangoma, FreePBX Telephone & computer systems in the Jefferson City, Columbia MO area.
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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The 1st thing you will see is "Configuration".
If that's not what you see, then you're not in the "Installer" section of programming where you need to be.
By the way that is a NOT a CICS, it's a "Compact" 6x16 KSU.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons". Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Nov 2004
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I'm getting stuck at the password prompt even after following the manual. Not sure if I'm not entering properly or if the password has been changed.
ElectSys Tech LLCHosted Phone Systems Solutions Provider Allworx, Sangoma, FreePBX Telephone & computer systems in the Jefferson City, Columbia MO area.
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