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Joined: Apr 2004
Posts: 56
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OP
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Joined: Apr 2004
Posts: 56 |
I am looking to talk with someone who has a working MICS with ACT software. I have a customer who wants to add ACT but I am not getting very good answers on how to do this from ACT.
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Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
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Joined: Feb 2005
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Joined: Aug 2004
Posts: 9,159 Likes: 17
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Admin
Joined: Aug 2004
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ACT is a customer service software similar to Goldmine.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
You'll need a TAPI interface such as the CTA100.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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