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Joined: Feb 2009
Posts: 25
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Member
Joined: Feb 2009
Posts: 25 |
i am trying tro find error codes on a bcm...the cd doesnt have a lot of them...i do have a nortel password and account...where if any could i find a list of error codes....thanks
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Joined: Feb 2005
Posts: 1,615 Likes: 1
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Joined: Feb 2005
Posts: 1,615 Likes: 1 |
Just that....at the Nortel site and the CD's and manuals.
Some codes only Nortel Support can translate.
What code are you getting that you need translated?
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Joined: Feb 2009
Posts: 25
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Joined: Feb 2009
Posts: 25 |
codes are alarm 501,63-515,508,509,510
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Joined: Feb 2005
Posts: 1,615 Likes: 1
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Joined: Feb 2005
Posts: 1,615 Likes: 1 |
Alarm 63 - critical - CoreTelephony - No DTMF receivers available.
If this happens
more than once in
a 5 minute span
check that any
auto answer or
DISA configured
trunks are
operating properly.
If they are not
operating properly
reboot the system
and contact your
local support
group.
501,508,509,510 I would not worry about alarms you cannot see in list, those Nortel have on their list.
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Joined: Feb 2009
Posts: 25
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Joined: Feb 2009
Posts: 25 |
thanks you been a great help
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