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Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
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Moderator-Telrad
Joined: Aug 2003
Posts: 1,281 |
I'm upgrading a Nortel Norstar system to a new system. The customer say's the Voicemail had crashed and they can't get into there voicemail from the outside or from another EXT. But it is working to leave MSG’s
I'm changing the system now and need to know how to check MSG’s in other Mailboxes from one EXT that we will leave connected.
I guess I need the voicemail access code and how to check MSG, Any information would be a helpful.
I got Feature 981 but can't check other mailboxes. Only the mailbox that I dial Feature 981 from.
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Joined: Jun 2006
Posts: 8,735 Likes: 12
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
1) Has to be from a M7310, 7316, or 7324 set.
2) F981, then "Other"
3) enter the desired MB # & their password, OK
PM sent for access codes
You should be good to go...
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
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Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
From an 2 line display phone dial F981. Instead of entering the password press the softkey "OTHER". The display will change to say LOG. Now you enter the mailbox number + the password followed by #.
If using a 1 line display phone press # in place of OTHER.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Jun 2006
Posts: 8,735 Likes: 12
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,735 Likes: 12 |
Originally posted by telemarv:
...If using a 1 line display phone press # in place of OTHER. Ooops, forgot about that....sorry.
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Nov 2003
Posts: 1,310
Member
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Member
Joined: Nov 2003
Posts: 1,310 |
FWIW: If the VM unit is a CallPilot and the box for "enable auto log-in" is checked, you will only be able to access the mailbox for the ext. you are using.
D. Ocean
Miami, FL
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Joined: Aug 2003
Posts: 1,281
Moderator-Telrad
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Moderator-Telrad
Joined: Aug 2003
Posts: 1,281 |
Thanks for all the replies. It was that they had Auto something off. Had to log in as an ADMIN and reset there password.
Thanks again and you guy's are the best.
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Joined: Nov 2006
Posts: 70
Member
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Member
Joined: Nov 2006
Posts: 70 |
If using a 1 line display phone press # in place of OTHER. I think it's actually F981 * on a 7208 etc.
"If at first you don't succeed, keep on sucking till you do succeed." - Curly Howard
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