Can not leave a Msg on 2 Ms Call pilot 100|Sundance Business VOIP Telephone Help

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Can not leave a Msg on 2 Ms Call pilot 100 #143811 07/02/09 01:54 AM
Joined: Apr 2009 Posts: 27 Massachusetts djohndi OP Member
OP djohndi Member Joined: Apr 2009 Posts: 27 Massachusetts	I have a Call pilot 100 with 10 Mailboxes on a cics I created 4 Subsciber Guest(no phone) Mailboxes and Two of them work fine,but the other Two I can not leave a Msg when I call in on a Back door line which gets answered by the main company greeting and dialing the mailbox # 253 or 254 its says "The person you are trying to call is not avaiable " then I get return to main greeting I am able to log on to the mailboxes and check for msgs any ideas Thanks djohndi

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Re: Can not leave a Msg on 2 Ms Call pilot 100 #143812 07/02/09 04:39 AM
Joined: Oct 2005 Posts: 4,685 Likes: 4 Ottawa, ON. Canada telemarv Member
telemarv Member Joined: Oct 2005 Posts: 4,685 Likes: 4 Ottawa, ON. Canada	Are you sure they are subcriber and not info boxes? Marv CCNA, CTUB TeleMarv Services (Retired) Providing telecommunication solutions in Ottawa Canada since 1990

Re: Can not leave a Msg on 2 Ms Call pilot 100 #143813 07/02/09 06:30 AM
Joined: Apr 2005 Posts: 2,505 Likes: 2 St. Louis, Mo 63025 dans Member
dans Member Joined: Apr 2005 Posts: 2,505 Likes: 2 St. Louis, Mo 63025	Have those 2 mailboxes been setup by the users? We get old too soon, smart too late

Re: Can not leave a Msg on 2 Ms Call pilot 100 #143814 07/02/09 11:12 AM
Joined: Apr 2009 Posts: 27 Massachusetts djohndi OP Member
OP djohndi Member Joined: Apr 2009 Posts: 27 Massachusetts	I just added the mail boxes and they are subsciber mailboxes and I can log on to them and check for messages and send a msg to them . I do remember at one point when I was adding the mailboxes they did show as info so then I tought that I was maxed out at 10 but only had 8 so I went back in and try to add more and they came up as subscriber I even deleted them and added them again whith the same results I think what I need to do is conect my lap top to the voice mail and see if there is something missing

Re: Can not leave a Msg on 2 Ms Call pilot 100 #143815 07/02/09 01:20 PM
Joined: Feb 2007 Posts: 2,473 new york, new jersey vad60 Member
vad60 Member Joined: Feb 2007 Posts: 2,473 new york, new jersey	Make sure they don't have Extension numbers assigned. If they Guest's MB you supposed to go to Greeting right away.

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