|
|
Joined: Apr 2009
Posts: 27
Member
|
|
Member
Joined: Apr 2009
Posts: 27 |
I have a Call pilot 100 with 10 Mailboxes on a cics
I created 4 Subsciber Guest(no phone) Mailboxes and Two of them work fine,but the other Two I can not leave a Msg when I call in on a Back door line which gets answered by the main company greeting and dialing the mailbox # 253 or 254
its says "The person you are trying to call is not avaiable " then I get return to main greeting
I am able to log on to the mailboxes and check for msgs
any ideas
Thanks
djohndi
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
|
|
Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Are you sure they are subcriber and not info boxes?
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
|
|
|
|
|
Joined: Apr 2005
Posts: 2,526 Likes: 4
Member
|
|
Member
Joined: Apr 2005
Posts: 2,526 Likes: 4 |
Have those 2 mailboxes been setup by the users?
We get old too soon, smart too late
|
|
|
|
|
Joined: Apr 2009
Posts: 27
Member
|
|
Member
Joined: Apr 2009
Posts: 27 |
I just added the mail boxes and they are subsciber mailboxes and I can log on to them and check for messages and send a msg to them .
I do remember at one point when I was adding the mailboxes they did show as info so then I tought that I was maxed out at 10 but only had 8 so I went back in and try to add more and they came up as subscriber I even deleted them and added them again whith the same results I think what I need to do is conect my lap top to the voice mail and see if there is something missing
|
|
|
|
|
Joined: Feb 2007
Posts: 2,473
Member
|
|
Member
Joined: Feb 2007
Posts: 2,473 |
Make sure they don't have Extension numbers assigned. If they Guest's MB you supposed to go to Greeting right away.
|
|
|
|
Forums84
Topics94,514
Posts639,943
Members49,846
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
