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Joined: Dec 2003
Posts: 31
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OP
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Joined: Dec 2003
Posts: 31 |
I recently installed a Call Pilot mini for a customer previously running a NAM that crapped-out.
This is a MICS 4.1 . Several days after the install mailboxes that were previously initialized,began to revert back to a un-initialized state, and reverted to the General Delivery mailbox as if they had not ever been initialized by the user.
Any help greatly appreciated.
I am wondering if I have some bad flash in this Call-Pilot, but I have not found any posts relating to this problem.
Thanks,
Doing the right thing is not always easy....but doing the right thing is always the right thing to do!
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Joined: Feb 2005
Posts: 1,615
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Joined: Feb 2005
Posts: 1,615 |
Call Pilot 100
Did you reinstall (default system) the Call Pilot or was it new out of the box?
What version is it? F983/Login/9
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Joined: Dec 2003
Posts: 31
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OP
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Joined: Dec 2003
Posts: 31 |
This was new out of the box.
I am not on site at this time,but will get the version number of the Call Pilot tomorrow.
Thanks
Doing the right thing is not always easy....but doing the right thing is always the right thing to do!
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Joined: Feb 2005
Posts: 1,615
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Joined: Feb 2005
Posts: 1,615 |
Sheet shows any version is ok with 4.1
Make sure its a 2 prong Power Supply
If you have a bunch of spare mailboxes then create an intialize a few and check back later remotely. Just incase customer is not expalining problem correctly.
Reboot while on site
All I can think of.
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Joined: Dec 2003
Posts: 31
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OP
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Joined: Dec 2003
Posts: 31 |
Curlycord,
The power supply was the two prong type 8 volt
part # A0517863.
I could not reboot today , but will try to do this on my next trip to the site.
Thanks,
Doing the right thing is not always easy....but doing the right thing is always the right thing to do!
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