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#144348 08/21/09 09:58 AM
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Dumb question

What is the maximum number of IP KEMS that can be attached to an I2004 set on a BCM 450
3 work fine but number 4 messes it all up

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#144349 08/21/09 12:05 PM
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From what I read only 2 are supported by Nortel


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#144350 08/24/09 03:05 AM
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That's what I read too, but I have 3 working right now
it's possessed!!!!!!!!

#144351 08/24/09 05:04 AM
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It may work but not supported, just like 4 PRI's will work on a MICS.


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#144352 08/24/09 05:10 AM
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Found documentation on Nortel site that says it can have up to 4 Kems
Can't make it work with 4. Now I'm really confused!!!

#144353 08/24/09 05:25 AM
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Maybe we both read outdated docs before....will have another look for ya.


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#144354 08/24/09 05:34 AM
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This is from the Partner site, looks like 48 buttons if you switch to page 2 on the module:

Expansion Module for IP Phone 2000 Series

Supports up to two Key Expansion Modules (48 keys) per Nortel IP Phone 2002 or 2004
Minimizes desktop footprint with "shift" functionality, enabling access to a total of 48 additional keys (2 pages x 24), using one Key Expansion Module, on selected Nortel Communication Servers


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#144355 08/24/09 06:13 AM
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Found that as well
But on the nortel site it says
"Up to four IP Phone KEM's can be attached to an IP Phone 2002 oe IP Phone 2004. With 4 IP KEMs attached, the IP Phone can have up to 96 programmable keys"

Another colleague out of Calgary found documentation that says 5 can be attached for a maximum of 20 on a system.

There is no documentation to suggest how to make it work thoufg.

Too much for a Monday!!!!

#144356 08/24/09 08:09 AM
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There is an issue...

SYMPTOMS: The first KEM should function without issue, but subsequent KEMs may experience connection issues.

WORKAROUND: None

STATUS: Update BCM450.R100.UTPS-31 is Generally Available for download. BCM50 R3 and BCM 4.0 versions of this up-issue IP set firmware will be available as Beta shortly.

It more or less confirms that more than 2 is supported.


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