web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jul 2006
Posts: 171
Member
Member
Joined: Jul 2006
Posts: 171
ICS with a PRI for incoming calls, occasionally on an incoming call we will hear a loud tone for 4-5 seconds then the call will be ok. While hearing the tone we can hear the caller faintly in the background. The problem only occurs randomly, we have had the telephone company out and they found no problems, and we have not found a was to recreated the problem. Anyone have any ideas??

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

Joined: Oct 2009
Posts: 64
Member
Member
Joined: Oct 2009
Posts: 64
I would check your PRI error log in "Maintenance" to see if your getting some kind of collision errors etc. Also check to make sure that your PRI clock settings are "Slave" to the LEC.


Thanks
Joined: Jul 2006
Posts: 171
Member
Member
Joined: Jul 2006
Posts: 171
In the event log we are getting
EVT 656-006A0741
EVT 310-37017555

I found a description of the 310 event but I can not find anything about the 656 Event, any ideas.

Joined: Sep 2009
Posts: 173
Member
Member
Offline
Joined: Sep 2009
Posts: 173
I've got a question for you. Where did you find Evt 310? I can't find that in install books under any MICS.


Moderated by  MooreTel 

Link Copied to Clipboard
Newest Topics
Reviving an Ernest D3 payphone, Telelink, LCD
by mcgyver - 06/14/25 12:43 PM
NEC SL1100 i IP address
by teleco - 06/13/25 05:18 PM
3x8 Memory capacitor
by John807 - 06/12/25 01:14 PM
Bizarre Paging Issue
by Toner - 06/10/25 01:31 PM
Forum Statistics
Forums84
Topics94,549
Posts640,094
Members49,860
Most Online5,661
May 23rd, 2018
Newest Members
mcgyver, gary moore, telli, CCTechProf, Pinnacle Rich
49,859 Registered Users
Top Posters(30 Days)
Toner 7
dexman 2
Who's Online Now
1 members (hbiss), 277 guests, and 33 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0