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#145273 12/02/09 07:11 AM
Joined: Sep 2001
Posts: 27
nitel Offline OP
OP Offline
Joined: Sep 2001
Posts: 27
I have a CICS with a Flashtalk. During the day all calls go directly to the general delivery mailbox. In night mode the calls go to the auto-attendant. I need to get all the day calls to go to the attendant and not the general delivery mailbox. Any help is greatly appreciated

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#145274 12/02/09 09:37 AM
Joined: Dec 2003
Posts: 2,086
Joined: Dec 2003
Posts: 2,086
You really need to give more info. But I will assume some things.

DAY - Goes right to GEN DEL.
Assume: phone is forwarded to GD. Remove forward.
NIGHT - Goes to Auto Attendant.
Assume: You press a night button. Remove night button.

Then set up your Auto Attendant to pick up on 0 rings day & night. (2 rings if you need caller ID)

If CON is the opposite of PRO
Then what is the opposite of Progress?

Moderated by  MooreTel, NTlayoff 

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