We provide network support for a client with a BCM 400 installed and 'maintained' by Qwest. It shipped with Integrated Messaging 4.0. There is a large lag between starting up Outlook and Integrated Messaging connecting to the BCM. I did find CPTrace and looking at the timestamp it took 4 minutes from startup to the first logging line being printed and 6 minutes until there was any activity in Outlook.

Has anyone seen this before? Will upgrading to 5.0 of just the client software help? Qwest told me to stop installing security patches on Outlook but that was a poor way to fix this.

thanks