web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
Joined: Feb 2004
Posts: 273
Member
OP Offline
Member
Joined: Feb 2004
Posts: 273
System is a MICS early version Config,System Admin. I have added a set to night ringing for a particular line this line also appears on the main set (221) where gen del m/b is . In day mode call goes to m/b of set eg 234 if it isn't answered , switch to night mode the first 4 rings flash on the set then get aprox 2 rings and caller goes into gen del m/b not the m/b of set, main set is set to c/f after 6 rings extension c/f after 3 rings have made the line prime to ext also other sets in the system work fine in night modes for there lines. In day mode all lines appear only on sets except for 221 where they A&R

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

Joined: Oct 2005
Posts: 4,685
Likes: 4
Member
Offline
Member
Joined: Oct 2005
Posts: 4,685
Likes: 4
So call actually rings 6 times before going to the GDM, you just only hear the last 2? And you have the line primed to the set.
What is the DRT setting - 4 I'll bet?


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
Joined: Feb 2004
Posts: 273
Member
OP Offline
Member
Joined: Feb 2004
Posts: 273
You could be correct, But I have several other phones in the system set to do night ring on their particular line and no problem , I will confirm today I see where you are going , 4 silent rings then the 3 for my local makes 7.. why the silent rings ?

Joined: Feb 2004
Posts: 273
Member
OP Offline
Member
Joined: Feb 2004
Posts: 273
DTR is at 4

Joined: Oct 2005
Posts: 4,685
Likes: 4
Member
Offline
Member
Joined: Oct 2005
Posts: 4,685
Likes: 4
Verify the ext number is correct and in the right ring group. Verify the line is controlled by the set that is turning on night service.


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
Joined: Feb 2004
Posts: 273
Member
OP Offline
Member
Joined: Feb 2004
Posts: 273
The ext number is correct , but in this version of software there are no ring groups .. by line controlled set do you mean line primed to eg 221 and not to the extension i want to have the night ringing on ? would changing DTR to 3 be a fix , I just didn't want to mess up the other working stations

Joined: Oct 2005
Posts: 4,685
Likes: 4
Member
Offline
Member
Joined: Oct 2005
Posts: 4,685
Likes: 4
In ringing service... you tell which set controls controls the ringing service of a line. That set must be the one to invoke the service (F871). By default all lines are controlled by 221, but this may have been changed at some point or you activating night service by something other than 221.


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
Joined: Feb 2004
Posts: 273
Member
OP Offline
Member
Joined: Feb 2004
Posts: 273
Night service is activated at loc 221 , I have gone into services , then to nights, show,show line 072, ringing sets show, add set 243, and even tried removing 221 for one of the night ringing sets, still get same thing , I have checked a few of the other sets (different line) no problem

Joined: Feb 2004
Posts: 273
Member
OP Offline
Member
Joined: Feb 2004
Posts: 273
Control set for the particular line is 221

Joined: Feb 2005
Posts: 1,615
Member
Online Content
Member
Joined: Feb 2005
Posts: 1,615
Maybe explain what it is you are trying to do.
i.e what ext you want to ring at night, where you want the call to end up at night after the phone rang.

You said you added one set to night group, was there other in the group alread.
Then again you said for a particular line, in this case did you setup a seprate ring group with a seprate control set?


=---()))))))))---=
www.curlycord.com
[Linked Image from telcopc.ca]
Toronto, Canada




Page 1 of 2 1 2

Moderated by  MooreTel 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,112 Shoretel
187,717 CTX100 install
186,810 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 7
pvj 4
jc2it 4
Who's Online Now
2 members (justbill, Curlycord), 55 guests, and 422 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5