|
|
|
|
Joined: Nov 2003
Posts: 1,310
Member
|
|
Member
Joined: Nov 2003
Posts: 1,310 |
I've upgraded SW on systems in the past (using upgrade tool or defaulting/restoring), but have yet to upgrade a CallPilot. Do I just plug in the new card and go? Back-up/restore? :confused:
D. Ocean
Miami, FL
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Nov 2009
Posts: 21
Member
|
|
Member
Joined: Nov 2009
Posts: 21 |
We have to run the backup using the upgrade migration tool, Read the migration /up-gradation document for that release and follow the steps mentioned .....
|
|
|
|
|
Joined: Oct 2005
Posts: 4,685 Likes: 4
Member
|
|
Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
THere is an upgrade tool that plugs into the upper pcmcia slot. It loads the software on to the lower card while maintaining your database.
Just changing the software card will cause you to loose all programming AND keycodes. A backup from the previous software will be useless.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
|
|
|
|
|
Joined: Nov 2003
Posts: 1,310
Member
|
|
Member
Joined: Nov 2003
Posts: 1,310 |
OK, got it. I wasn't aware there was an upgrade tool for the CallPilot too.
D. Ocean
Miami, FL
|
|
|
|
Forums84
Topics94,522
Posts639,999
Members49,851
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (MooreTel),
111
guests, and
56
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
