web statisticsweb stats

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Sep 2006
Posts: 79
Member
Member
Offline
Joined: Sep 2006
Posts: 79
Have a customer with:

MICS c/w 5.0 and 6 port exp, 2 0x16, 1 12x0, 3 LS/DS, 1 DID, 1 NAM Running Prelude 3.6 &
1 NAM running NVM 4.1 c/w/5.0 Access

They want to expand by 16 station ports, 4 loop trunks and 2 DID trunks This would need 2 expansion ports but only 1 is available.

I am thinking of going with PRI. For this would really need to go with 6.1MR for no bugs.
If so, NVM would need upgrade to 6.0 Access. This is risky on an 8 year old box so instead I will quote CP150. Prelude 3.6 should be OK with MICS 6.1MR

Anyone know if CP150 will work with NAM/ACD on same MICS, Or, will cust need to go with ACD options on the CP150?


"The difficult we do immediately. The impossible takes a little longer"
Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

Joined: Feb 2006
Posts: 598
Member
Member
Joined: Feb 2006
Posts: 598
I am pretty sure the CP and the Nam won't work together. The skillsets and agents in the CP are good and then the client will be back on a newer voicemail again. Make it easy for them, as they will be able to adminster the system for changes through the browser.


Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
Joined: Oct 2005
Posts: 4,685
Likes: 4
Member
Member
Joined: Oct 2005
Posts: 4,685
Likes: 4
NAM 4.1 is compatible with 6.1.

If you go CP you can put 2 150's if needed. One for voice mail the other for CC.


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
Joined: Sep 2006
Posts: 79
Member
Member
Offline
Joined: Sep 2006
Posts: 79
Thx folks. I think the customer would like to hold off on changing out the NAM/Prelude because of the costs involved. Would be nice if a CP150 running VM would be happy on the same MICS with the NAM/Prelude. Can the CP150 CC feature codes be changed or turned off?

I have not found conclusive documentation that suggests it can't work....


"The difficult we do immediately. The impossible takes a little longer"
Joined: Oct 2005
Posts: 4,685
Likes: 4
Member
Member
Joined: Oct 2005
Posts: 4,685
Likes: 4
CP CC is turned on by keycode. I've never checked to see if the keycodes are inactive if you don't apply the license. Nor have i tried a CP and a Prelude together. You're in uncharted waters.

As for your expansion, you can change the software to XC and then put in a second expansion card.


Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
Joined: Sep 2006
Posts: 79
Member
Member
Offline
Joined: Sep 2006
Posts: 79
Thx TeleMarv.

Although it may look like putting good money after bad considering the whole system is relying on an 8 yeard old drive in the NVM NAM & a 6 year old drive in the Prelude NAM.

Good time to look at getting into a new platform. Spending too much now on upgrades is prolonging the inevitable new system replacement.
(A lot of the sets are 12 plus years as they were purchased with their previous 8x24 platform)

Tough call.


"The difficult we do immediately. The impossible takes a little longer"
Joined: May 2007
Posts: 231
Member
Member
Offline
Joined: May 2007
Posts: 231
why not just go with a plain old t1


Moderated by  MooreTel 

Link Copied to Clipboard
Newest Topics
Identify a 1980's reception console
by Toner - 05/08/25 01:02 PM
outdial message notification cuts off
by Bellhanger - 05/05/25 10:05 AM
3515 vodavi phones.
by Gary S. - 05/01/25 12:26 PM
AT&T Coinsoft
by ChrisRR - 04/30/25 02:39 PM
Forum Statistics
Forums84
Topics94,526
Posts640,016
Members49,852
Most Online5,661
May 23rd, 2018
Newest Members
Marcgyver, DEN2MM, ferhat_efe, utec, MoverDub
49,852 Registered Users
Top Posters(30 Days)
Toner 4
dexman 3
Who's Online Now
2 members (justbill, BrianS), 294 guests, and 47 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2025
Powered by UBB.threads™ PHP Forum Software 8.0.0