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Joined: Sep 2009
Posts: 16
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Joined: Sep 2009
Posts: 16 |
I recently installed a Norstar ICS modular 7.1. The customer is now complaining that when holding a conversation on speakerphone if another call comes in, the ringing interrupts the conversation. This happens only when using the speakerphone. The one unique thing about this system is that in uses a PRI over a T1 into a DTI card, if that has any bearing. Any thoughts?
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Feb 2006
Posts: 598
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Joined: Feb 2006
Posts: 598 |
FWD on busy to voicemail also works.... but then you would only get one call at a time...
Two girls later and I'm back.....lol...been gone a while but see same faces still here. Lol
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Joined: Sep 2009
Posts: 173
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Joined: Sep 2009
Posts: 173 |
Are these outside calls coming in, or internal?
Most conference phones I've setup don't ring in on lines. They would go through an attendant to get into the conference. Conference bridging equipment does this trick well, and allows callers into the conference without help.
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