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I am interested in the first one we want full integration Originally posted by tampasteve:
Steering clear of a lot of the questions and coments: Cell phone integration. There are several things this couuld mean to us.
1. "I want my cell to ring at the same time as my desk phone and when I answer it at eitehr one I want it to stop ringing on the other. Also, I would like to be able to transfer callers back to other telephones in the office."
2."I want my cell to ring if I forward my phone."
3."I want my system to call me if I recieve voicemail messages."
Answers:
1. Several systems do this. Tadiran includes it in their IPX systems standard. Mitel also has it, but it costs extra. Other manufactureres also probobly can do this, but those are the ones I know. It also does not matter what cell service you have.
2. Basically any system can do this. However, once the call is on the cell phone it is stuck there (IE, you cannot transfer it back to the office).
3. Almost any voicemail system can do this now.
Steve
-Laura F
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Moderator-Avaya, Polycom
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Laura
You have described AVAYA IP Office.
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Originally posted by hitechcomm:
Laura
You have described AVAYA IP Office. wouldn't it require transferring on the computer rather than from the cell-phone itself?
-Laura F
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one other thing that comes into question is: is this even possible WITHOUT the use of VoIP?
I'm sure forwarding to a cell is what we could do until VoIP gets more reliable -and- we get a better internet provider. that is, unless there's a non-VoIP solution.
-Laura F
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Yes. The Tadiran uses standard digital trunking for it's "flexicall".
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I called up tadiran, got in contact with michael. He gave me a lot of information, and it sounds like that's the way we're going to go
now the question is: are there any tadiran technicians in this area? If not, how easy are they to install?
-Laura F
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I think that would be a good question for Michael if he was whom you spoke with at Tadiran. There may be dealers there that we are not aware of. As far as how easy are they to install...they are not plug and play. Tools, training, certification, etc. etc.
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Michael gave me a number for Tom who he believes is in charge of parts of the west coast, including the SF (Bay Area). He's out of Arizona. I am definitely interested, and the it person at our east-coast operation is just as interested.
-Laura F
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That Tadiran is not for the non-certified. The basic install class is three weeks..and it's pretty grueling. First time I went, many moons ago, 3 IT guys were dismissed the first day when they couldn't setup or explain a basic E&M circuit. Luckilly they have web based tools now and classes for admins.
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As much as I'd like to jump in here and yell out
GO TELRAD,
I can't.
Panasonic is the most reliable, cost effective system that I have seen. (I used to work for a Panasonic Dealer)
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