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Joined: Jan 2003
Posts: 54
Member
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Member
Joined: Jan 2003
Posts: 54 |
MICS with CP100
Scenario: Receptionist (221) is not always there to answer calls.
When she is gone, she forwards her phone to another extension.
If THAT person is not there, it eventually drops the caller into the GD.
Question: Is there any way for that call to return to the AA, so the incoming caller can choose another extension?
Is there a way to do this with a hunt group?
Thank you!
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Joined: Feb 2005
Posts: 1,615 Likes: 1
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Joined: Feb 2005
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