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#147546 09/16/10 04:32 AM
Joined: Nov 2007
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Client has 12 analog trunks set to appear only on all sets but reception. On that set, all trunks except 063 and 064 appear & ring.

Client wants those two lines to be answered by the CP AA.

I've set the AA to answer 063 and 064 after 1 ring, but the CP doesn't pickup the call.

I've tried several different combinations of parameters, including turning on / off drt, setting different prime sets, and assigning the two trunks to a&r on the CP dn. But, either calls on those two trunks are not answered at all or they get answered by the General VM box, not the AA.

Any Ideas?


Andy Ellis
Nortel Phone System Service
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#147547 09/16/10 05:40 AM
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feature 982 "operator status..need to business status

#147548 09/17/10 06:36 AM
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Thanks, I'll check it out.


Andy Ellis

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