|
|
Joined: Nov 2007
Posts: 90
Member
|
Member
Joined: Nov 2007
Posts: 90 |
Client has 12 analog trunks set to appear only on all sets but reception. On that set, all trunks except 063 and 064 appear & ring.
Client wants those two lines to be answered by the CP AA.
I've set the AA to answer 063 and 064 after 1 ring, but the CP doesn't pickup the call.
I've tried several different combinations of parameters, including turning on / off drt, setting different prime sets, and assigning the two trunks to a&r on the CP dn. But, either calls on those two trunks are not answered at all or they get answered by the General VM box, not the AA.
Any Ideas?
Andy Ellis
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
Joined: May 2007
Posts: 231
Member
|
Member
Joined: May 2007
Posts: 231 |
feature 982 "operator status..need to business status
|
|
|
|
Joined: Nov 2007
Posts: 90
Member
|
Member
Joined: Nov 2007
Posts: 90 |
Thanks, I'll check it out.
Andy Ellis
|
|
|
Forums84
Topics94,514
Posts639,943
Members49,846
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
143
guests, and
32
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|