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Joined: Aug 2005
Posts: 631
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I thought I knew how to do this. I need to remove a line from a CICS. CUstomer is porting to a new service and will have 5 analog rather than 6 lines. I don't want them to get dead air if they dial 9.
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Joined: Aug 2002
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presumably all lines are in pool a, so put line 6 in pool c.
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Joined: Aug 2005
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I see. So one does not delete a line in this instance but you move it to an unused pool?
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Joined: Jun 2006
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Moderator-Nortel, Computers, General
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or make it "Public" or "Private".
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
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Joined: Mar 2001
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Or, just delete that line from being assigned to phones in "line Assignment." Then you would have an extra assignable button if you are showing the lines on the phones which you are probably doing as there are only 6 lines now.
Assuming you have the lines in Pool A, you would as MooreTel suggests, probably make it a public line.
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