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Joined: Jul 2010
Posts: 14
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Joined: Jul 2010
Posts: 14 |
I have a BCM 400 with phones configured with two intercom buttons. Currently if my phone is in use and a second party calls me they are immediately sent to voicemail. Is it possible to change this behavior so the incoming call rings four times before going to voicemail? In a sense it would be like having two line appearances on the phone.
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Joined: Sep 2010
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Posts: 41 |
In Set Capabilities, make sure DND on busy is turned off.
Also, double-check that the 2nd I/C button is actually programmed as an I/C, and not just labelled as such.
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- Adam
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Joined: Sep 2010
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Posts: 41 |
Almost forgot, also check if Forward Busy is set in Line Access.
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- Adam
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Joined: Jul 2010
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Forward Busy was set so I disabled it and it works perfectly. Thank you for your help!
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