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#149329 07/28/11 07:23 AM
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A customer has an option 81 with an Octel voice mail, The Octel has a message in the mail box and sends a studer dial tone to a single line phone on the Nortel. The customer wants the message waiting light to light up and not the studer tone. I checked the Nortel programming and it does have MWA in the class of service. Is there any other cls I need to activate to get the message waiting light?

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#149330 07/29/11 05:55 AM
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Do you have a NT8D03 or NT8D09 in the switch


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#149331 07/29/11 06:01 AM
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If you have NT8D09 put LPA in the CLS, if you have NT8D03 your out of luck no MWL


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#149332 07/29/11 06:26 AM
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I do have a NT8D09 and I will try LPA

Thank You very much

#149333 07/29/11 06:27 AM
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o have a NT8D09. I will try the LPA

Thank you very muck for your help


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