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Joined: Aug 2011
Posts: 16
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OP
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Joined: Aug 2011
Posts: 16 |
not sure if there is such a thing. But I need to forward a bunch of phones to external numbers.
I know we have a BCM not sure of version with T7316E set's if there is a standard feature code. otherwise i'll have to get into the switch and figure out if it's enabled.
If I get into the switch where can i find what the feature code is and if it's enabled?
Thanks in advance.
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Joined: Mar 2002
Posts: 3,630
Moderator-Avaya, Nortel
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Moderator-Avaya, Nortel
Joined: Mar 2002
Posts: 3,630 |
First things first, how many phones is a "bunch"? What type of service do you currently have?
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Joined: Aug 2011
Posts: 16
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OP
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Joined: Aug 2011
Posts: 16 |
the switch has 2 PRI's and inbound isn't that heavy so it wouldn't be too much of load on the switch. but we're talking 16 phones.
Tried feature 4 brought me to the call forward on the phone but if i try to enter 9 or a 10 digit number it fails.
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Joined: Oct 2004
Posts: 376
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Joined: Oct 2004
Posts: 376 |
I believe you need Redirect turned on at each set for it to forward outside.
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Joined: Feb 2005
Posts: 1,615
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Member
Joined: Feb 2005
Posts: 1,615 |
You need 4.1 or up
Redirect to equal yes
Build a route to access outside lines
Forward to the route and number
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