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Joined: Oct 2003
Posts: 694
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Member
Joined: Oct 2003
Posts: 694 |
Norstar MICS. We switched them yesterday from a T1 to a PRI.I programmed all the hardware options and the key code, set up routes and destination codes. I can make local calls, but no long distance or 800 calls. In the morning when circuit first turned up, 800 calls worked , but no LD. Once numbers were ported in the afternoon, no LD or 800. Incoming is working fine. When phone company monitors the line she sees three variations depending on the absorb length I put in the Dest. Code. Code is 9
absorb 00 she gets 918004444444
absorb 01 she gets 1800444444 strips 9 and last digit
absorb all she gets 8004444444
she tells us that she can't process the the numbers without the one or with the 9.
My real question is, why is it stripping the 9 and the last digit when absorb length is 01?And why did it work in the morning and now it doesn't? I didn't make any changes to the routing until we found out we were having problems. :bang:
Shawn Connect Telecom www.connecttelecom.us In matters of style, swim with the current. In matters of principle, stand like a rock. Thomas Jefferson
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Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Make sure your public network allowed digits is at least 11. I believe the default is 10.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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