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Joined: Jul 2011
Posts: 13
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Joined: Jul 2011
Posts: 13 |
When a call has been sent to a subscriber mailbox, seems like I recall being able to dial a code to allow me to transfer to another extension. I thought the code was ** followed by an extension number. When I tried, it wouldn't work. Do I have the code wrong?
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Joined: Nov 2003
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Are you the caller or the call-ee? Where are you in the grand scheme of things when you're attempting this?
D. Ocean
Miami, FL
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Joined: Feb 2007
Posts: 2,473
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Joined: Feb 2007
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Return to Attendant has to be set up to Yes for * to work.
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Joined: Jul 2011
Posts: 13
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Joined: Jul 2011
Posts: 13 |
Clarification: I am the caller who has called into the system. I have reached a subscriber mailbox, but rather than leaving a message, I want to go to another extension.
Return to attendant has been set to Yes.
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Joined: Feb 2007
Posts: 2,473
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Joined: Feb 2007
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If Return to AA is set to Yes then one * should bring you back to Main Greeting and double ** should allow you to login for Messages retrival. If its not doing that try to Reset VM or do Reinstall.
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Joined: Oct 2005
Posts: 4,685 Likes: 4 |
BTW The only other thing that will work other than * to return to AA is 0 to the operator provided one is set.
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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