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Joined: May 2001
Posts: 91
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Member
Joined: May 2001
Posts: 91 |
Unable to get into the web portion of the Call Pilot when I connect directly up to it. Password no longer works. I know for a fact that the password was not changed. They were documented each time it was changed personally by myself. The system UPS had issues and the system obviously took a few power hits from what the customer stated. The ICS and Call Pilot rebooted. Would this cause any type of corruption to the system files preventing me from accessing with the correct password? Does anyone have a support phone number to contact Nortel/Avaya for some Tech Support? Thank you in advance!
FYI: I've already tried to reboot the system, comes back up fully functional however still no access to to the config with the password I have. :bang:
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Nortel Phone System Service in Canada
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Joined: Dec 2003
Posts: 2,086
Former Moderator-Nortel
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Former Moderator-Nortel
Joined: Dec 2003
Posts: 2,086 |
Are you using a cross-over cable?
Can you ping the CP?
If you have an address problem, use the serial port to get it.
If you have a password issue, then reset the password.
I have seen the Network port go bad.
If CON is the opposite of PRO
Then what is the opposite of Progress?
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Joined: May 2001
Posts: 91
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Joined: May 2001
Posts: 91 |
Thanks for the info, I sent you an email!!
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Joined: Oct 2005
Posts: 4,685 Likes: 4
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Member
Joined: Oct 2005
Posts: 4,685 Likes: 4 |
Password for all Nortel voice mails systems are tied to the management mail 102. If that MB changes password so does the admin access password
Marv CCNA, CTUB
TeleMarv Services (Retired)
Providing telecommunication solutions in Ottawa Canada since 1990
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Joined: Feb 2007
Posts: 330
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Joined: Feb 2007
Posts: 330 |
Your password may have be set to expire. Try default password..
Hodgkin's Lymphoma Survivor! Took a step 20 years back in time. Managing the VHF radio network for the Florida Forest Service. Caloosahatchee District 17.
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Joined: Feb 2005
Posts: 1,615
Member
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Member
Joined: Feb 2005
Posts: 1,615 |
Did you try it by F983 to confirm?
Also do not use 102 in the GUI....just the password.
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