O.K. here's a good one.

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O.K. here's a good one. #15034 03/02/07 08:29 AM
Joined: Aug 2004 Posts: 33 Buffalo, N.Y.,USA pp6767 Member
pp6767 Member Joined: Aug 2004 Posts: 33 Buffalo, N.Y.,USA	Hello all, I have a good one for ya. I am installing a Dukane PC6000 nurse call system behind a Cisco Call Manager. Here is my problem, when you hang up the phone the Dukane needs to see a "#" "#" (DTMF)in order for the Telco card on the Dukane to release. I cant get the Cisco to generate the DTMF on a on hook condition. Is there any equipt. out there that will generate a "#"#" on a hang up. Any input would be greatly appreciated.

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Re: O.K. here's a good one. #15035 03/02/07 09:06 AM
Joined: Oct 2004 Posts: 684 Columbus, OH OhioTelecom Member
OhioTelecom Member Joined: Oct 2004 Posts: 684 Columbus, OH	Not familiar with a Dukane PC6000, however Avaya is the only company that I know that provides the # for a disconnect. Is the PC6000 supposed to be integrated with them only? Not familiar with the Call Manager either, however I would assume it is not designed to integrate with a 3rd party Vmail, therefore does not provide disconnect digits. Short of installing a phone system infront of the Dukane you have quite a mess! Any chance of getting callers to press ## prior to hanging up?

Re: O.K. here's a good one. #15036 03/02/07 09:58 AM
Joined: Feb 2007 Posts: 14 Dudeville Pointdexter Member
Pointdexter Member Joined: Feb 2007 Posts: 14 Dudeville	These guys are the middleware integrators between Cisco and Dukane and could probably help you out. Emergin 6400 Congress Avenue Suite 1050 Boca Raton, FL 33487 USA Phone: (561)886-3100 Fax: (561)361-6991 https://www.emergin.com

Re: O.K. here's a good one. #15037 03/14/07 02:44 PM
Joined: Jan 2007 Posts: 154 Chicago, IL walleye398 Member
walleye398 Member Joined: Jan 2007 Posts: 154 Chicago, IL	I had to buy something similar from sandman.com. It turned the re-order tone we were getting on hang up to a dtmf "d" which is what I needed to get my voicemail to clear.

Re: O.K. here's a good one. #15038 03/14/07 08:44 PM
Joined: Oct 2006 Posts: 291 Central Fl DJG Member
DJG Member Joined: Oct 2006 Posts: 291 Central Fl	Try graybar, emergin, tt&M OR SANDMEN Voice/Data & Cable Contractors, Avaya/Lucent, Nortel and Panasonic Serving Central Fl

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