HELP pri bcm 50

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HELP pri bcm 50 #150540 04/20/12 10:58 AM
Joined: Jul 2005 Posts: 1,829 ottawa,canada sentrex1 Member
sentrex1 Member Joined: Jul 2005 Posts: 1,829 ottawa,canada	client calls me to move bcm 50 with pri,i move the bcm to new location,call the telco to turn on new pri, programing shouldn't have changed in the switch when i try to pool out i can dial but i don't get disconnected it just stays silent,did i lose some programing telco doesn't see me grabbing a b channel i presume its a circuit issue i am going back to site tomorrow would anyone pros be availlable for me to call and trouble shoot would be awsome this one has got me puzzled thanks

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Re: HELP pri bcm 50 #150541 04/20/12 12:08 PM
Joined: Nov 2003 Posts: 1,310 Miami, FL Danny_Ocean Member
Danny_Ocean Member Joined: Nov 2003 Posts: 1,310 Miami, FL	I know it's not much help, but: It's ALWAYS the carrier's fault. Always. Get a senior engineer on the line and have them double-check all their settings. D. Ocean Miami, FL

Re: HELP pri bcm 50 #150542 04/20/12 12:14 PM
Joined: Jul 2005 Posts: 1,829 ottawa,canada sentrex1 Member
sentrex1 Member Joined: Jul 2005 Posts: 1,829 ottawa,canada	yeah ive got bell meeting me on site in the morning it just adds to the stress level

Re: HELP pri bcm 50 #150543 04/20/12 12:28 PM
Joined: Nov 2003 Posts: 1,310 Miami, FL Danny_Ocean Member
Danny_Ocean Member Joined: Nov 2003 Posts: 1,310 Miami, FL	They LOVE to blame you or the equipment. That's the first thing they're taught in "teknition skool". If I had a dime for every hour I've spent proving it's their issue, I'd be retired. Best of luck and let us know how it turns out. D. Ocean Miami, FL

Re: HELP pri bcm 50 #150544 04/23/12 07:11 PM
Joined: Mar 2001 Posts: 3,869 Los Angeles, CA Old blond hippity hopping Bunnie Member
Old blond hippity hopping Bunnie Member Joined: Mar 2001 Posts: 3,869 Los Angeles, CA	Is it the same carrier, not a different CLEC or something? Customer went from Telepacific CLEC to Time Warner cable and for two hours they didn't know butter from peanut butter. CO never did figure it out, only the second Time Warner tech with better guessing after he finished his first cut of the day and came over to help out. I know there is Disconnect Supervision on regular CO lines, but I don't remember seeing that on PRi circuits. They should have a T-Berd or similar and be able to make a call on any of the 23 channels and have it release. If they can do that, then the BCM is not talking to the PRi. Years ago, I was complaining to PacBell that some lines were not coming up on a T-1 and specified which ones. Big bravado until he couldn't bring them up on the T-Berd either, then big egg on face. Don't know what they cost now but the T-Berd was over $20K at the time and well worth it. THE Bracha, old blond specialist in Rube Goldberg solutions.

Re: HELP pri bcm 50 #150545 04/24/12 12:39 PM
Joined: Jul 2005 Posts: 1,829 ottawa,canada sentrex1 Member
sentrex1 Member Joined: Jul 2005 Posts: 1,829 ottawa,canada	the worst is that my client moved from tower a to tower b there is even a 200pair that feeds them so they re assigned a hole new pri for this

Re: HELP pri bcm 50 #150546 04/27/12 08:16 AM
Joined: Oct 2007 Posts: 49 Florida, US madwok Member
madwok Member Joined: Oct 2007 Posts: 49 Florida, US	I would use BCM Monitor as poor man T Bert first to see what is going on .

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