|
|
Joined: Nov 2001
Posts: 88
Member
|
|
Member
Joined: Nov 2001
Posts: 88 |
I have a DBS40 in one of our locations, model-VB-43030. I tried replacing a bad phone with a larger display phone (VB-44225G), the display is all black and I can not get it adjusted. Do the large Display phones only work on the DBS824 systems or am I just not doing anything right? I did check the telephone type in programming and it is set to 2 for 22 button. Any help is appreciated.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Mar 2001
Posts: 7,350
RIP Admin
|
|
RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Your DBS 40 needs to be release 8.0 to support the (VB-44xxx) Big Screen series phones.
You need the (VB-43225)Big Screen for ealier software.
[This message has been edited by dtmf (edited November 27, 2002).]
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
|
|
|
|
|
Joined: Nov 2001
Posts: 88
Member
|
|
Member
Joined: Nov 2001
Posts: 88 |
Actually the phone is a VB-43225, my mistake. Is there any way to adjust the display or is there something else I need to program. I set the telephone type to 2, that is about it for now. The phone works fine other than the display being completely
dark, I tried another phone just to see if it was a bad display but it did the same thing. What is the best way to see the version of software. I'm sure it's older software as it has been installed for quite a while. Thanks
[This message has been edited by dw (edited November 27, 2002).]
|
|
|
|
|
Joined: Mar 2001
Posts: 7,350
RIP Admin
|
|
RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Type 1 is for a SL set.
Type 2 is for a 16 button set.
Type 3 is for a 22 button set.
Change your type then unplug the phone and plug it back in, that should do it.
Let me know how it goes.
To check you software ver. (press ON/OFF CONF7777)this must be done at a display phone.
[This message has been edited by dtmf (edited November 27, 2002).]
Russ runs a local service and private tech center. [/url]
|
|
|
|
|
Joined: Jun 2001
Posts: 50
Member
|
|
Member
Joined: Jun 2001
Posts: 50 |
Thank You
Site Admin.
|
|
|
|
|
Joined: Nov 2001
Posts: 88
Member
|
|
Member
Joined: Nov 2001
Posts: 88 |
Hey guys,
Thanks for the info, I've been away for a couple of days. I'm going down there today and I'll try it out then let ya know.
Thanks
Dug
|
|
|
|
|
Joined: Nov 2001
Posts: 88
Member
|
|
Member
Joined: Nov 2001
Posts: 88 |
I tried all the above, my display is still black!!! Is there any way to adjust the brightness on these things? Other Ideas, this is an older DBS40 system. thanks
|
|
|
|
|
Joined: Mar 2001
Posts: 7,350
RIP Admin
|
|
RIP Admin
Joined: Mar 2001
Posts: 7,350 |
When the phone is not in use press # then volume up to lighten and volume down to darken contrast. It would be sad if thats all that was wrong. Hell we should have tried this first. Duuu on me ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/forum/frown.gif) [This message has been edited by dtmf (edited December 12, 2002).]
Russ runs a local service and private tech center. [/url]
|
|
|
|
|
Joined: Nov 2001
Posts: 88
Member
|
|
Member
Joined: Nov 2001
Posts: 88 |
Thanks, I will try that when I go down, I figured there had to be a way to adjust the display. I looked all over the manual and never found anything on it. Of course I can have something right in front of me and I won't see it sometimes.
Thanks again guys
Dug
|
|
|
|
Forums84
Topics94,512
Posts639,934
Members49,844
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (R4+Z),
244
guests, and
38
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
