sundance-communications.com/forum Forums TDM Business Telephone Systems Panasonic Telephones & Systems kx-td1232 & TVS100

I have two questions.

How do you reset Mailboxes of people that no longer work for a company? Do I get their by going into voice mail and Dialing *998? and follow the instructions. I'm just not getting it.

Second, can the TSV 100 connect callers in a mailbox "LIVE" to a cell-phone using something like trunk-to-trunk transfer? If so how.

Sorry for the many questions.

Thanks

your questions are welcomed. you can edit mailboxes through 999, selection option 6 (other features).

as far as the outside transfer, have the individual user forward their extension to their cell phone instead of the voicemail. pickup handset dial 71069 cellnumber #
this tells the extension to forward busy/na calls to the number you type in. be sure to enter the 9 so the system grabs and outside line and the # key to complete the programming.

Also, if the forward to outside line isn't working check Program [504]. That enables/disables what class of service numbers can forward to an outside line.

Default is disable forward to outside line.
So you may have to change that.

I have KXTD-1232 and am replacing an aged DOS based VM system that was integrated with the system. We are adding the TVS120 and I need to emulate the functions but also enhance if the box is able.

The forward to outside line is one of the things I need to do. But, I need to do this for a virtual mbox, our emergency contact. This needs to call out to the on-call staff AND be able to roll to 2 additional numbers in line of responsibility. Any ideas on this one?

Thanks