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Joined: Mar 2002
Posts: 277
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Member
Joined: Mar 2002
Posts: 277 |
Installed a TVS50 on a 624-2, set the TVS to 15 sec. delay ring, & my 624 sta. ports (115 & 116) to immediate ring, but it still answers on the 2nd ring, & also plays the system prompt (Welcome to the voice mail system) before the main greeting.(Custom service prompt # 1). This will be a basic setup. Greeting--leave a message in general mbx. Any ideas
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Joined: Oct 2001
Posts: 4,043
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Member
Joined: Oct 2001
Posts: 4,043 |
Your TVS 50 should be set to answer immediately.
The TA 624 does not support IRNA so you can set the ringing on your VM ports to either DIL 1-1 or delay for day and night if your using the night side. Program 414,415,&416 act as DIL 1-1
Delayed ringing is in programms 411,412 &413.
as for the generic voice answering, You have a "company greeting" assigned to ports 1 & 2.
This plays 1st and is linked to the custom menu.
See if it will let you assign NO or None for the company greeting, as I recall this is dependent on the version. If it will not take NO or None then you will have to record a split Sec. of silence for which ever company greeting is assigned to those ports.
I also e mailed you some PDF Tech. sheets.
Good luck, Gem
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