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Joined: Jan 2005
Posts: 6
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Joined: Jan 2005
Posts: 6 |
I have a digital 1232. We have the same (new) problem with 2 extensions: the can receive calls but cannot dial at all. changing phones didn't clear the problem. A msg "not Valid" apears on the secreen after 2 sec.
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Joined: Oct 2004
Posts: 21
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Joined: Oct 2004
Posts: 21 |
In system programming the first to check is program number 605 and/or 606. This program gives the stations outgoing permissions.
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Joined: Jan 2005
Posts: 6
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Joined: Jan 2005
Posts: 6 |
Thanks. I have checked it - its Ok (enabled) like all the other jacks. Any other idea?
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Joined: Oct 2001
Posts: 4,043
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Joined: Oct 2001
Posts: 4,043 |
check the COS on program 601
maybe there assigned a restricted COS.
If all programming is OK it is possible that someone simply locked those extensions.
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Joined: Jan 2005
Posts: 6
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Joined: Jan 2005
Posts: 6 |
Checked 601 - identical to all other jacks.If the extensions were locked it was done unintentionally - how can I unlock them??
BTW - its impossible to to make an internal call as well as to outside line.
These jacks worked properly until recently.
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Joined: Oct 2001
Posts: 4,043
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Joined: Oct 2001
Posts: 4,043 |
I would e mail you the procedure but you did not provide a complete profile when you registered.
Look on page 292 of your user manual.
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Joined: Jan 2005
Posts: 6
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Posts: 6 |
I probably have dif user manual (as I do not have p. 292).
I think you can now send me an e-mail.
Thanks for your help.
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Joined: Oct 2004
Posts: 21
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Joined: Oct 2004
Posts: 21 |
YS, try pressing INTERCOM and then dial 790 quickly. This might clear the problem if Mr.G hasnt already fixed you up.
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Joined: Jan 2005
Posts: 6
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Posts: 6 |
I'm not quick enough. I can't dial the 790 quickly enough before the "Not Valid" appears.
My last hopr is Mr. G instructions to unlock an extention
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Joined: Oct 2004
Posts: 21
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Joined: Oct 2004
Posts: 21 |
The best way is with the phone hung up (handset in craddle) press INTERCOM 790. This can be done in a second and "usually" clears the problem. If the phone is truely locked, then this will not work.
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